The department’s multi-line switchboard is equipped with a voice
response system which provides payment information 24 hours a day, 7 days a
week. This line can be accessed by dialing (863) 534-4514 or 4515.
An operator is also available from 8:00 to 5:00, Monday through Friday to
assist callers seeking other information. The operator can be reached by
following the voice prompt at the above number.
All payments must be mailed to:
State Disbursement Unit
P.O. Box 8500
Tallahassee, FL 323 14-8500
If you have questions regarding payments or checks not yet posted to your
account please call the SDU at 1-877-769-0251.
The following options are available for enforcing your order
should the payments become delinquent:
For child support assistance:
Florida Department of Revenue
Child Support Enforcement
230 S. Florida Avenue, Suite 102
Lakeland, FL 33801
1-800-378-0118
The Department of Revenue will also enforce alimony cases if connected with
an on-going child support order.
For child or alimony support assistance:
Contact a private attorney of your choice, or
Lawyer Referral Service of the Florida Bar 1-800-342-8011, or
Legal Aid 1-800-378-0118
Self-Filing (Pro-Se)
You may also choose to file enforcement pleadings on your own. Pleadings should
be filed in the Circuit Civil Department of the Clerk of Court’s Office. There
are a limited number of packets available for your use, but Clerk’s staff is
forbidden by law to provide legal assistance or give advice in completing the
forms.
Visitation Issues
If either party is experiencing difficulties exercising visitation rights set
for the in their court order, mediation services are available through
the Family Mediation Department. Information is available by phoning (863)
534-4698 during normal business hours.